Heat Pump Installation
A heat pump is a highly efficient, all-in-one solution for both heating and cooling your home. We provide expert heat pump installation, offering year-round comfort to homeowners throughout Ten Mile, TN.


Top Heat Pump Installation Contractor in Ten Mile, TN
Affordable AC & Service is the leading choice for professional heat pump installation in Ten Mile. As a veteran-owned and family-operated business, we have delivered top-quality HVAC solutions with integrity since 1989. We provide free, no-obligation estimates to help you understand your options clearly. Our installations are backed by an exclusive 15-year labor warranty, providing you with unmatched long-term protection and peace of mind. Our experienced technicians will perfectly size and install a high-efficiency heat pump tailored to your home’s unique needs. Choosing us means investing in year-round energy savings, superior comfort, and a reliable system built to last. Trust our expertise for your new heat pump.
Friendly and on time fix my problem quickly gave me a great deal. I’ll recommend this company to anyone.

The best I definitely recommend them to everyone. And they are very reasonably priced. My elderly father is on oxygen and has health problems. And when his AC stopped working these wonderful people were fast in responding to get it back up and running properly. Thank you guys so much

The staff is nice and respectful their prices are reasonable and the tech is very knowledgeable. And the tech was very patient and respectful when explaining what I needed done. I had called because my AC had stopped working, and it was getting too hot for my children and within 2 hours they had already sent a tech to my house and got my AC working again for a reasonable price. Thank you guys so much. I don't know what we would have done. You guys are the best I will definitely recommend you to anyone. God bless

My AC hadn’t been working for the past few days. We quoted 2 different companies and they were unreasonably priced. Finally when I contacted Affordable they were able to come out that same day. They were so nice and understanding of mine and my husband’s financial situation and were able to replace our unit the following day for a reasonable price. 10/10 would recommend!

They were very professional, through, and dependable. They even followed up with us after the service . We would highly recommend.

This company is very affordable very reliable. They definitely have excellent prices and a great staff. The technicians are very professional and informational. I am very satisfied with the work they do. And would recommend the company to anybody.

This company is truly affordable and awesome! When we are ready for a new unit we will be using them. Our a/c went out right before the extreme heat wave. We are new to the area, saw this company online, called and Bobby came out the next morning. He found the issues, fixed them, set us up for service schedule, but most importantly-did not price gouge us nor try the whole "You need a new unit now" salesman stuff as it was not needed at this time. He was extremely informative-told us what to do going forward. Bobby-you saved us big time! THANKS!!!


My wife and I have an AirBnB on the lake and use affordable ac for anything HVAC. We just had a recent duct cleaning with them and the technician was on time and did an amazing job as always! He cleaned the ducts, sanitized and fogged system and even got rid of some bad smell that randomly appeared. My wife and I are always pleased with affordable ac’s work. We definitely would recommend them to anyone.

I was very impressed on how professional and knowledgeable, they were. They were on time, and the quality of work was excellent and they had best price i came across after calling 2 previous companies. I would recommend Affordable AC & Service to anyone. I give them a 5 star rating!

Heat Pump Installation Service in Ten Mile, TN
Investing in a new heat pump system is a smart choice for homeowners seeking an energy-efficient way to handle both heating and cooling. Unlike a traditional furnace and air conditioner, a heat pump does not create heat; it simply moves it. In the summer, it functions just like an air conditioner, pulling heat from inside your home and transferring it outside. In the winter, it reverses this process, extracting ambient heat from the outdoor air and moving it inside to warm your home. Our expert installation service ensures you get the maximum benefit from this versatile technology.
The first and most critical step in our installation process is proper system sizing. Our technicians will perform a detailed load calculation on your home to determine the precise capacity your new heat pump needs. We consider many factors, including your home’s square footage, layout, insulation quality, window type and placement, and local climate data. An improperly sized heat pump, whether too large or too small, will operate inefficiently, increase your energy bills, and fail prematurely. Our meticulous sizing process guarantees your new system is a perfect match for your home.
Selecting the right equipment is the next step. We will guide you through the options from leading manufacturers, explaining the key performance metrics for heat pumps: SEER2 (Seasonal Energy Efficiency Ratio 2) for cooling efficiency and HSPF2 (Heating Seasonal Performance Factor 2) for heating efficiency. Higher ratings mean greater energy savings. We will help you find the ideal system that balances upfront cost with long-term operational savings, ensuring you get the best value for your investment. We partner with trusted brands known for their reliability and performance.
Our installation process is carried out by certified technicians who adhere to the highest industry standards. The process includes the safe removal and disposal of your old HVAC equipment. We then install the new outdoor heat pump unit and the indoor air handler. We take great care to ensure both components are placed on stable, level surfaces to ensure quiet and proper operation. All work is performed with respect for your property, and we maintain a clean and organized work area from start to finish.
Connecting the system is a job that requires precision and expertise. Our technicians will expertly install the refrigerant lines that run between the indoor and outdoor units, ensuring all connections are perfectly brazed to prevent leaks. We handle all the necessary high and low-voltage electrical wiring, ensuring the system is powered safely and in compliance with all local codes. We also ensure your ductwork is properly connected and sealed to the new air handler to prevent air leakage and maximize efficiency.
A key part of a modern heat pump installation, especially in a climate with cold winters like ours, is considering a dual-fuel system. A dual-fuel or hybrid heat system pairs an electric heat pump with a gas furnace for backup heating. The system intelligently switches to the furnace when outdoor temperatures drop too low for the heat pump to operate efficiently. This gives you the best of both worlds: the incredible efficiency of a heat pump for most of the year and the powerful heating of a gas furnace for the coldest days.
Once the physical installation is complete, we commission the system. This involves charging the unit with the precise amount of refrigerant, calibrating the thermostat, and testing every function in both heating and cooling modes. We measure airflow and temperature differentials to verify the system is performing at its peak capability according to the manufacturer’s specifications. Before leaving, we will walk you through the operation of your new heat pump and smart thermostat, answering all your questions. This is all backed by our 15-year labor warranty, ensuring your complete satisfaction and peace of mind.
Energy Efficiency Focus
We help you lower energy bills with properly sized and installed systems.
Financing Available
Call us for financing options to make your HVAC repairs and installations more affordable.
Free Estimates
We offer free, no-obligation quotes so you can make informed decisions.
Need Emergency Heat Pump Installation? We’re Available 24/7!


Protect Your HVAC System with an Affordable Maintenance Plan
A new heat pump is a significant and smart investment, providing both heating and cooling for your home. To protect this investment and ensure it operates efficiently year-round, regular professional maintenance is essential. Because a heat pump runs all year, we recommend a bi-annual tune-up, once in the spring for cooling and once in the fall for heating. Our affordable maintenance plans make this easy, preventing unexpected breakdowns, keeping energy bills low, and extending the life of your unit. Let us help you protect your year-round comfort system with our expert maintenance service.
Common Heat Pump Installation Questions
A heat pump is an excellent, energy-efficient choice for home comfort, but many people have questions about how they work. To assist our customers in Ten Mile, we have answered some of the most common questions about heat pump installation. Understanding this technology is the first step toward making a great investment.
A heat pump is a versatile and highly efficient piece of HVAC equipment that provides both heating and cooling for your home in a single unit. Think of it as an air conditioner that can also run in reverse. Its name is very descriptive: its primary job is to move (or “pump”) heat from one place to another. It does not create heat by burning fuel like a furnace does. Instead, it uses a refrigeration cycle to absorb heat in one location and release it in another. This process of moving heat is far more energy-efficient than creating it from scratch.
In the summer, a heat pump works exactly like a standard central air conditioner. It circulates refrigerant through coils in its indoor and outdoor units. The refrigerant absorbs heat from the air inside your home, and as it moves to the outdoor unit, it releases that heat into the outside air. This process effectively cools your home. The indoor unit, called an air handler, blows the newly cooled air through your ductwork to keep you comfortable. This cooling process is identical to that of a traditional AC system.
In the winter, the heat pump reverses this process. A reversing valve changes the direction of the refrigerant flow. Now, the outdoor unit absorbs ambient heat from the outside air, even when it is cold outside. The refrigerant carries this heat to the indoor unit. As the indoor coil gets hot, the air handler blows air across it, warming the air before distributing it throughout your home. This clever process allows a single system to provide efficient heating and cooling, making it an excellent choice for the year-round climate in Tennessee.
SEER2 and HSPF2 are the two most important efficiency ratings you will encounter when shopping for a new heat pump. They measure how efficiently the system operates in cooling and heating modes, respectively. Understanding these ratings is key to choosing a system that will save you the most money on your utility bills. SEER2 stands for Seasonal Energy Efficiency Ratio 2, and it measures the heat pump’s cooling efficiency over an entire summer season. A higher SEER2 rating means the unit is more efficient at cooling your home. The federal minimum SEER2 rating varies by region, and our experts will help you select a unit that meets or exceeds the standard for our area.
HSPF2 stands for Heating Seasonal Performance Factor 2. This rating measures the heat pump’s heating efficiency over an entire winter season. Just like with SEER2, a higher HSPF2 rating indicates a more efficient system. Because a heat pump provides both heating and cooling, you need to consider both ratings when making a selection. A system with high ratings in both categories will provide the best year-round energy savings. Investing in a unit with higher SEER2 and HSPF2 ratings may cost more upfront, but the long-term savings on your electricity bills can be substantial.
The U.S. Department of Energy updated the testing standards to SEER2 and HSPF2 in 2023 to better reflect real-world operating conditions. These new ratings provide a more accurate picture of the energy consumption you can expect. Our team at Affordable AC & Service will explain these ratings in detail and help you analyze the potential energy savings of different models. We can calculate the estimated payback period for a higher-efficiency unit, allowing you to make an informed decision that balances initial cost with long-term value for your Ten Mile home.
This is a very common and important question. Modern heat pumps have become much more effective at heating in colder climates than older models were. Many of today’s heat pumps can efficiently extract heat from the outdoor air even when temperatures drop to freezing or slightly below. For much of the Tennessee winter, a high-efficiency heat pump can handle your home’s heating needs on its own, operating far more efficiently than a traditional furnace. This makes them a great primary heat source for a significant portion of the year.
However, as the outdoor temperature drops significantly, typically into the 20s or below, the heat pump’s ability to extract heat from the air decreases. At a certain point, called the “balance point,” it becomes less efficient. To provide heat in these very cold conditions, all heat pumps have a supplementary heating source. In a standard all-electric system, this backup heat comes from electric resistance heating strips located in the indoor air handler. These strips work like the coils in a toaster and provide powerful heat, but they are not very energy-efficient.
A superior solution for our climate is a “dual-fuel” or “hybrid heat” system. This setup pairs an electric heat pump with a gas furnace. The system uses the hyper-efficient heat pump as the primary heat source for most of the year. When the outdoor temperature drops to a pre-set point where the heat pump struggles, the system automatically switches off the heat pump and turns on the powerful and efficient gas furnace. This gives you the best of both worlds: maximum efficiency during milder weather and reliable, robust heating during the coldest parts of winter.
A dual-fuel system, also known as a hybrid heat system, is a highly efficient and versatile home comfort solution that combines two different fuel sources for heating. It consists of an electric heat pump paired with a gas furnace, both of which use the same indoor coil and ductwork. A smart thermostat controls the entire system, intelligently deciding which heating source to use at any given time to maximize both comfort and energy efficiency. This type of system is an ideal choice for climates like ours in Ten Mile, which experience both hot summers and cold winters.
The primary heating source in a dual-fuel system is the electric heat pump. Heat pumps are incredibly efficient at heating when outdoor temperatures are moderate, typically above 35-40 degrees Fahrenheit. In this range, they use far less energy than a gas furnace to produce the same amount of heat. The smart thermostat will rely on the heat pump exclusively during these milder fall, winter, and spring days, saving you a significant amount of money on your heating bills. For cooling in the summer, the heat pump functions just like a standard central air conditioner.
When the outdoor temperature drops below the heat pump’s efficient operating range, the smart thermostat automatically switches the system over to the gas furnace. The heat pump shuts off, and the gas furnace fires up to provide powerful, reliable heat, no matter how cold it gets outside. This avoids the use of inefficient electric resistance heat strips found in all-electric systems. A dual-fuel system gives you the ultimate combination of efficiency and power, ensuring you are always comfortable and are always using the most cost-effective heating method for the current weather conditions.
A standard heat pump installation, which involves replacing an existing central HVAC system with a new heat pump and air handler, can typically be completed in one full day. For most homes, our professional installation team can complete the entire process within 8 to 10 hours. We strive to work efficiently to minimize any disruption to your routine and to ensure your home has heating and cooling restored as quickly as possible. We will arrive fully prepared with your new equipment and all the necessary tools and materials to complete the job.
The exact timeline for your installation can be affected by the complexity of the job. If we are installing a system in a home for the first time or if significant modifications are needed, the process may take longer. For example, if your home needs new ductwork installed or if the existing ducts require extensive repairs or sealing, this will add time to the project. Upgrading electrical wiring to support the new heat pump or running new refrigerant lines through a difficult space can also extend the timeline.
During your free estimate, our installation consultant will perform a thorough evaluation of your home and the requirements of the job. Based on this assessment, we will provide you with a clear and accurate timeline for your specific heat pump installation. We believe in setting realistic expectations and maintaining open communication throughout the project. Our priority is always to perform a safe, high-quality installation that meets the highest industry standards, and we will take the necessary time to ensure your new system is installed perfectly.
In many cases, a new heat pump can be installed using your home’s existing ductwork, provided that the ducts are in good condition and were properly sized for your old system. During our initial evaluation, our technicians will perform a thorough inspection of your duct system. We will check for any signs of damage, such as disconnected sections, tears, or crushed ducts. We will also assess whether the ducts are adequately sealed and insulated. If your ductwork is in good shape, it can usually be used with your new heat pump without any issues.
However, if your ductwork is old, leaky, or improperly sized, it can severely compromise the performance and efficiency of your new high-efficiency heat pump. Leaky ducts can lose up to 30% of the conditioned air into your attic or crawlspace, wasting a huge amount of energy and money. Undersized ducts can restrict airflow, which strains the heat pump’s motor, reduces comfort, and can lead to premature system failure. In these cases, we will recommend either sealing and repairing the existing ducts or, if necessary, replacing sections of the ductwork.
Addressing ductwork issues at the time of your heat pump installation is the best way to ensure you get the full benefit of your investment. A new, high-efficiency system connected to old, leaky ducts will never achieve its rated efficiency. Our team will provide you with an honest assessment of your ductwork’s condition and present you with clear options. Investing in duct sealing or replacement can pay for itself over time through improved energy efficiency, better home comfort, and enhanced indoor air quality.
Our 15-year labor warranty on new heat pump installations is a truly exceptional benefit that provides our customers with significant value and long-term peace of mind. Standard manufacturer warranties typically only cover the cost of a replacement part if it fails, but they do not cover the labor cost to diagnose the problem and install that new part. Labor is often the most expensive component of an HVAC repair. Our warranty fills this gap, covering the labor for any repair related to a part failure under the manufacturer’s warranty for a full 15 years.
This unprecedented level of protection saves you from potentially thousands of dollars in unexpected repair bills over the life of your heat pump. It demonstrates our absolute confidence in the quality of the equipment we recommend and, more importantly, in the superior skill and craftsmanship of our installation technicians. We know that a system that is installed meticulously and correctly from the start is far more reliable. This warranty is our promise that we have done the job to the highest possible standard and that we will stand behind it for the long term.
Choosing a company that offers such a powerful warranty is a smart decision. It shows that the company is well-established, financially stable, and deeply committed to its customers’ satisfaction. As a veteran-owned business serving the Ten Mile community since 1989, our reputation for quality and integrity is our most valuable asset. The 15-year labor warranty is a tangible symbol of that commitment. It provides a level of security that is unmatched in the industry, allowing you to enjoy your new heat pump with complete confidence.
Yes, we certainly do. Affordable AC & Service understands that a new heat pump system is a major investment in your home. To ensure this high-efficiency comfort solution is accessible to all homeowners, we offer a range of flexible financing options. We do not believe that upfront cost should be a barrier to enjoying the comfort and significant energy savings that a modern heat pump provides. Our financing plans allow you to get the system you need now and spread the cost over time with predictable, manageable monthly payments.
The application process is designed to be quick, easy, and confidential. Our friendly team members can discuss the different financing plans available and help you find the one that best suits your budget and financial goals. We work with trusted lending partners to offer competitive rates and clear terms, so you will understand every aspect of the agreement. We can often get a credit decision for you in just a few minutes, making the entire process seamless and stress-free.
Choosing to finance your new heat pump can be a very strategic move. It can allow you to invest in a higher-efficiency model with better SEER2 and HSPF2 ratings than you might have chosen if paying in cash. The monthly energy savings generated by this more efficient unit can help offset your monthly payment. This means you can start enjoying superior comfort and lower utility bills right away, all while paying for your new system in a way that comfortably fits your budget.
Get The Best Heat Pump Installation Near You
For an expert heat pump installation in Ten Mile, TN, backed by an unbeatable warranty, contact the dedicated team at Affordable AC & Service. Call us today to schedule your free estimate and learn more about efficient, year-round comfort.