Water Heater Repair

When you suddenly lose hot water, you need a repair service that is fast, effective, and reliable. We provide expert water heater repair for all makes and models to homeowners throughout Ten Mile, TN.

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Top Water Heater Repair Contractor in Ten Mile, TN

Affordable AC & Service is the most dependable choice for water heater repair in Ten Mile. As a veteran-owned and family-operated business serving the community since 1989, we are committed to providing honest and high-quality solutions for your plumbing problems. Our experienced technicians can quickly diagnose and fix any issue with your tank or tankless water heater. We offer free estimates on all repairs and provide clear, upfront pricing so there are no surprises. A key benefit of choosing us is our unmatched 5-year labor warranty on all repairs, which guarantees the quality of our work. We also offer 24/7 emergency service because we know hot water problems can happen at any time. Trust our dedicated team to get the job done right and restore your hot water fast.

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Friendly and on time fix my problem quickly gave me a great deal. I’ll recommend this company to anyone.

Brittney Ewing
July 28, 2025
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The best I definitely recommend them to everyone. And they are very reasonably priced. My elderly father is on oxygen and has health problems. And when his AC stopped working these wonderful people were fast in responding to get it back up and running properly. Thank you guys so much

KiKe
July 25, 2025
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The staff is nice and respectful their prices are reasonable and the tech is very knowledgeable. And the tech was very patient and respectful when explaining what I needed done. I had called because my AC had stopped working, and it was getting too hot for my children and within 2 hours they had already sent a tech to my house and got my AC working again for a reasonable price. Thank you guys so much. I don't know what we would have done. You guys are the best I will definitely recommend you to anyone. God bless

Ramona
July 25, 2025
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My AC hadn’t been working for the past few days. We quoted 2 different companies and they were unreasonably priced. Finally when I contacted Affordable they were able to come out that same day. They were so nice and understanding of mine and my husband’s financial situation and were able to replace our unit the following day for a reasonable price. 10/10 would recommend!

Michelle Maria
July 25, 2025
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When and where

Cat Ladybug
May 6, 2025
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They were very professional, through, and dependable. They even followed up with us after the service . We would highly recommend.

Kathy Matheson
April 24, 2025
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This company is very affordable very reliable. They definitely have excellent prices and a great staff. The technicians are very professional and informational. I am very satisfied with the work they do. And would recommend the company to anybody.

Katelyn Mejias
November 12, 2024
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This company is truly affordable and awesome! When we are ready for a new unit we will be using them. Our a/c went out right before the extreme heat wave. We are new to the area, saw this company online, called and Bobby came out the next morning. He found the issues, fixed them, set us up for service schedule, but most importantly-did not price gouge us nor try the whole "You need a new unit now" salesman stuff as it was not needed at this time. He was extremely informative-told us what to do going forward. Bobby-you saved us big time! THANKS!!!

Teri Apgar
October 15, 2024
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Ginger Carver
August 26, 2024
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My wife and I have an AirBnB on the lake and use affordable ac for anything HVAC. We just had a recent duct cleaning with them and the technician was on time and did an amazing job as always! He cleaned the ducts, sanitized and fogged system and even got rid of some bad smell that randomly appeared. My wife and I are always pleased with affordable ac’s work. We definitely would recommend them to anyone.

Jacob Johnson
June 27, 2023
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I was very impressed on how professional and knowledgeable, they were. They were on time, and the quality of work was excellent and they had best price i came across after calling 2 previous companies. I would recommend Affordable AC & Service to anyone. I give them a 5 star rating!

Maritza Mejias
June 24, 2023
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Water Heater Repair Service in Ten Mile, TN

A broken water heater can bring your daily routine to a halt. From showers and laundry to washing dishes, hot water is a necessity you cannot go without for long. At Affordable AC & Service, we understand the urgency of a failed water heater. Our repair service is designed to be responsive and effective, providing a lasting solution to your problem. Our skilled technicians are equipped with the right tools and knowledge to accurately identify the root cause of the failure. We do not just address the symptom; we fix the underlying issue to prevent it from happening again, restoring your peace of mind.

Our team is prepared to handle a wide range of common water heater problems. This includes the most frequent issue of having no hot water at all. We also repair leaking tanks, fix strange noises like popping or rumbling, and address issues with water that is discolored or has a bad odor. Our technicians are trained to work on both traditional gas and electric storage tank water heaters, as well as modern tankless models. No matter the problem or the type of unit you have, you can be confident that our team has the expertise to solve it efficiently.

The repair process always begins with a thorough diagnostic inspection of your unit. For a tank water heater, a technician will check the heating elements or the burner and pilot light assembly. They will test the thermostat, inspect the T&P valve, and check for any signs of leaks or corrosion. For a tankless unit, they will check for error codes and inspect the flow sensors, ignitor, and heat exchanger. This detailed assessment allows us to provide you with an accurate diagnosis and a clear, upfront price for the necessary repair.

Once you approve the repair, our technician will get to work immediately. We use only high-quality, durable replacement parts to ensure the longevity and reliability of our repairs. Our team works with precision and care, respecting your home and property. We maintain a clean work area and ensure that everything is tidy when the job is complete. The safety of your system and your family is our top priority. Every repair is performed in strict compliance with all local plumbing and safety codes, ensuring your unit operates safely after we leave.

For electric water heaters, a common point of failure is a burned-out heating element or a faulty thermostat. Our technicians can quickly test these components to see if they are receiving power and heating correctly. If a heating element or thermostat has failed, we can replace it with a new one, often restoring your hot water in a single visit. We carry a stock of common heating elements and thermostats on our service vehicles to make the repair process as fast as possible for you.

For gas water heaters, issues often stem from the pilot light or thermocouple. The thermocouple is a safety device that shuts off the gas if the pilot light goes out. If the thermocouple fails, the pilot light will not stay lit, and the water heater will not produce heat. Our technicians can diagnose and replace a faulty thermocouple or address issues with the burner assembly to restore proper function. We handle all work on gas lines with extreme caution, performing thorough leak checks to guarantee your safety.

No matter the repair, our commitment to you extends beyond just fixing the immediate problem. We stand behind our work with an industry-leading 5-year labor warranty on every repair we make. This is our promise of quality and our commitment to your long-term satisfaction. We have been serving the Ten Mile area since 1989, and our reputation is built on providing trustworthy and reliable service. When you need water heater repair, call the team that guarantees their work, Affordable AC & Service.

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Energy Efficiency Focus

We help you lower energy bills with properly sized and installed systems.

Financing Available

Call us for financing options to make your HVAC repairs and installations more affordable.

Free Estimates

We offer free, no-obligation quotes so you can make informed decisions.

Need Emergency Water Heater Repair? We’re Available 24/7!

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Protect Your Water Heater with an Affordable Maintenance Plan

The best way to avoid unexpected and costly water heater repairs is through simple, regular maintenance. For tank-style water heaters, having the tank flushed annually by a professional is the most important preventative step. This process removes the sediment buildup that can cause corrosion, reduce efficiency, and lead to component failure. Regular maintenance extends the life of your water heater and keeps it running efficiently, saving you money on both repairs and energy bills. Let our team help you protect your investment and prevent a no-hot-water emergency with professional maintenance service.

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Common Water Heater Repair Questions

When your water heater stops working, it is normal to have questions and concerns. We have gathered some of the most common questions our Ten Mile customers ask about water heater repairs to provide you with clear, helpful information. Understanding potential issues can help reduce the stress of a plumbing problem.

Having no hot water is the most common water heater issue, and the cause depends on whether you have a gas or electric model. For an electric water heater, the problem is almost always electrical. It could be as simple as a tripped circuit breaker in your home’s electrical panel. The unit also has its own high-temperature cutoff switch that may have tripped. More often, the issue is a failed heating element or a faulty thermostat. Electric water heaters have an upper and a lower heating element and thermostat, and if one or both fail, the unit will not be able to heat the water properly.

For a gas water heater, the most frequent cause of no hot water is an issue with the pilot light. The pilot light is a small, continuous flame that ignites the main burner when the thermostat calls for heat. If the pilot light has gone out, the burner will not ignite. This can be caused by a draft, but more often it is due to a faulty thermocouple. The thermocouple is a safety device that senses the pilot flame; if it fails, it will shut off the gas supply, and the pilot will not stay lit. A problem with the gas valve or the burner assembly itself can also be the culprit.

In some cases, for both types of units, the problem could be a faulty thermostat that is not correctly sensing the water temperature and therefore not telling the unit to heat. Another possibility is a malfunctioning mixing valve, which is a device that mixes hot and cold water and can sometimes fail, sending only cold water to your taps. Because there are many potential causes, a professional technician can perform a systematic diagnosis to pinpoint the exact reason for the failure and perform the correct repair.

A leaking water heater is a serious issue that needs to be addressed immediately to prevent significant water damage to your home. The cause of the leak depends on where the water is coming from. If you see water pooling around the base of the unit, it is often the worst-case scenario: the internal storage tank has corroded and developed a crack or hole. This type of leak cannot be repaired. The structural integrity of the tank is compromised, and the entire water heater must be replaced as soon as possible to avoid a catastrophic failure and major flood.

However, not all leaks mean you need a new water heater. Often, the leak is coming from one of the connections or components on the unit. The cold water inlet and hot water outlet connections on top of the tank can sometimes develop slow drips over time. These can usually be fixed by a technician simply by tightening the connection or replacing a fitting. The temperature and pressure (T&P) relief valve, a safety device on the side of the tank, can also sometimes fail and begin to leak. A faulty T&P valve can and should be replaced by a professional.

Another common source of leaks is the drain valve located at the bottom of the tank. This valve can become corroded or may not seal properly after being used, resulting in a leak. A leaking drain valve can be replaced without needing to replace the entire unit. It is very important to accurately identify the source of the leak. Our technicians can carefully inspect your water heater to determine where the water is coming from and advise you on whether a simple repair is possible or if a full replacement is necessary.

Deciding whether to repair or replace your water heater involves considering its age, the cost of the repair, and its overall condition. The most important factor is age. A standard tank-style water heater has an average lifespan of 8 to 12 years. If your unit is over 10 years old and experiences a significant failure, such as a faulty heating element or gas valve, it is often more financially prudent to replace it. Investing in a major repair for an old unit is risky, as other components are likely to fail soon, leading to more repair bills in the near future.

The cost of the repair is another critical factor. A good rule of thumb is that if the cost of the repair is approaching 50% of the cost of a new water heater, replacement is the better option. For example, if your tank is leaking from the inside due to corrosion, a repair is not possible, and replacement is your only choice. For other major repairs on an older unit, putting that money toward a new, more energy-efficient model with a full warranty is a much wiser long-term investment.

You should also consider the unit’s recent performance. Has it been providing enough hot water? Have your energy bills been creeping up? An old water heater is significantly less energy-efficient than a new model. The money you save on your monthly utility bills with a new, efficient water heater can help offset the cost of the installation over time. Our technicians will always provide you with an honest assessment, giving you the information on repair costs versus replacement benefits so you can make an informed decision.

If the hot water coming from your taps is rusty, brown, or otherwise discolored, it is a strong indication of a problem within your water heater. The most common cause of rusty water is corrosion on the inside of your storage tank. Most water heater tanks are made of steel and have a protective inner lining and a device called an anode rod to prevent rust. Over many years, this anode rod gets used up, and once it is gone, the water will begin to corrode the steel tank itself. The rust from the tank then mixes with your hot water.

A corroding tank is a serious issue because it means the structural integrity of the water heater is compromised. The rust you are seeing is a sign that the tank is decaying from the inside out, and it is only a matter of time before it springs a leak. If you only get rusty water from the hot taps and not the cold taps, it confirms the problem is with your water heater and not your home’s piping. Unfortunately, a corroding tank cannot be repaired, and the water heater will need to be replaced.

In some less common cases, discolored water can be caused by a large amount of sediment buildup in the bottom of the tank that is getting stirred up and flowing out with the water. While flushing the tank might help temporarily, if the discoloration is due to rust, it is a clear signal that replacement is imminent. You should contact a professional to inspect the unit. They can confirm the cause of the problem and advise you on the best course of action.

Strange noises coming from your tank-style water heater are almost always caused by a buildup of sediment and mineral scale at the bottom of the tank. The water in our area contains dissolved minerals like calcium and magnesium. Over time, these minerals settle out of the water and form a hard layer of sediment on the bottom of the tank, right on top of the burner or lower heating element. This sediment layer causes a variety of problems and noises that you might hear.

When the burner or heating element turns on, it has to heat the water through this layer of sediment. The water trapped underneath the sediment gets superheated and boils, creating steam bubbles that then try to escape through the sediment layer. This process is what causes the popping, rumbling, or banging sounds you hear. It is essentially the sound of small pockets of water boiling inside your tank. These noises are a clear sign that you have a significant amount of sediment buildup.

This sediment buildup is not just noisy; it is also damaging to your water heater. It acts as an insulator, forcing the unit to work much harder and use more energy to heat the water, which increases your utility bills. This constant overheating can damage the bottom of the tank and cause the lower heating element in an electric model to burn out prematurely. The best way to prevent this is to have your water heater tank flushed annually by a professional to remove the sediment before it can harden and cause problems.

The cost of a water heater repair depends entirely on the nature of the problem, the type of water heater you have, and the parts and labor required. Minor repairs are the most affordable. These include jobs like replacing a faulty thermocouple on a gas water heater, fixing a leaking drain valve, or replacing a single heating element on an electric model. These repairs involve relatively common and inexpensive parts and can often be completed in an hour or two by a skilled technician.

Mid-range repairs involve more expensive components or more complex labor. For example, replacing the gas control valve and thermostat assembly on a gas water heater is a more significant repair. On an electric model, if both the upper and lower thermostats and heating elements need to be replaced, the cost will be higher. These repairs require more technical expertise and parts that are more costly, which will be reflected in the final price. We always provide free estimates and upfront pricing so you know the cost before we start.

The most expensive repairs are those that involve major components or safety issues. In the case of a water heater, the most significant issue is a leaking tank. As this cannot be repaired, the only solution is a full replacement, which is a major expense. If you have a tankless water heater, replacing a failed heat exchanger or a main control board can also be a very costly repair. In these situations, our technicians will provide a clear comparison of the repair cost versus the cost of a new unit.

Yes, absolutely. Our skilled technicians at Affordable AC & Service are trained and equipped to repair modern tankless water heaters. While these on-demand units are very reliable, they can still experience problems from time to time. We understand the specialized technology inside these systems and have the diagnostic tools to troubleshoot them effectively. Common issues we repair on tankless units include ignition failures, blocked air intake or exhaust vents, and problems with flow sensors that detect when to turn the unit on.

One of the most common required services for a tankless water heater is descaling. If the unit is not descaled regularly, the mineral buildup can cause it to stop heating effectively or can lead to overheating and system shutdowns. We can perform a professional descaling service to restore your unit’s performance. We can also repair or replace failed components like ignitors, flame sensors, and electronic control boards. These are complex systems, and their repair should only be trusted to a technician with specific training on tankless technology.

Because tankless water heaters are often more complex than traditional tank models, it is important to choose a company that has experience with them. Our team stays up-to-date on the latest models and repair procedures from all the major manufacturers. Whether your tankless unit is not producing enough hot water, is displaying an error code, or has stopped working altogether, we have the expertise to diagnose the problem accurately and provide a reliable repair to get your endless hot water flowing again.

Our 5-year labor warranty is an exceptional guarantee that we proudly offer on all the repairs we perform, including those on water heaters. This warranty is a cornerstone of our commitment to quality and customer satisfaction. It means that when we perform a repair and replace a part on your water heater, we stand behind our workmanship for a full five years. If that specific repair fails within that period due to an issue with our labor, we will come back and fix it again, and you will not be charged for the labor.

This provides you with incredible peace of mind and financial protection. The warranty on the replacement part itself is covered by the part’s manufacturer, but the labor to install that part is often the most expensive part of the bill. Our warranty protects you from paying for the same labor twice. It is our promise to you that we provide durable, high-quality repairs that are meant to last, not just temporary patches. We are confident in the skills of our technicians and the quality of their work.

As a veteran-owned and family-operated business that has served the Ten Mile community since 1989, our reputation is our most valuable asset. We built that reputation on trust, integrity, and standing behind our work. The 5-year labor warranty is a tangible symbol of these values. When you are dealing with the stress of a broken water heater, knowing that your repair is backed by such a strong guarantee can make the situation much easier to handle.

Get The Best Water Heater Repair Near You

When you need fast and reliable water heater repair in Ten Mile, TN, contact the trusted professionals at Affordable AC & Service. Call us today for your free estimate or for 24/7 emergency service.

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Call (423) 800-2029